Below are some answers to questions commonly asked.

Almost every call or email I am asked "What could be the problem and what will it cost" or "can you give me a quote".

 

Sorry but I don't have super powers or can see into your machine via the internet and diagnose machines remotely.

A quote is not always possible as you often have to fix one problem to find others before you know the final cost.

Sometimes you can see a problem and know the remedy and cost instantly.

A quote will be provided where possible at no cost.

Unless the device in question is rated for 50 & 60 Hz then a step down transformer is not going to help you as 60 Hz tranformers usually overheat when run on 50Hz

More iron and/or more turns of wire are required to have the same transformer winding inductive reactance at a lower frequency. Iron-core and copper-wire both cost money and take physical space, so transformer designers generally use no more of either than necessary to keep power losses reasonable at an intended operating frequency. As a result, power transformers designed for use in U.S. 60 Hz applications typically run very hot, and sometimes extremely hot, if used in countries that have 50 Hz power mains, even if they have windings to accommodate the higher voltages that also are used in most 50 Hz countries. Long-time U.S. suppliers to Europe and other parts of world with 50 Hz power know better, but U.S. companies that are just starting to offer their products internationally very often have major problems with power transformers overheating.